BlogKat2023-07-07T09:32:39+00:00

news & blog

news & blog

110, 2025

Case Study: From One Practice Review to $5M in Savings
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Case Study: From One Practice Review to $5M in Savings

Case Studies

Case Study: From One Practice Review to $5M in Savings

By James|2025-10-01T13:15:07+00:001 October 2025|Categories: Case Studies|Tags: IT Maturity, IT savings, ITSM|0 Comments

How a Free Incident Management Assessment Uncovered Enterprise-Wide IT Gaps [...]

2209, 2025

SIAM: The Make-or-Break of Multi-Vendor IT
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SIAM: The Make-or-Break of Multi-Vendor IT

Blog

SIAM: The Make-or-Break of Multi-Vendor IT

By James|2025-09-22T14:29:41+00:0022 September 2025|Categories: Blog|Tags: Governance, IT Operation, IT Outsourcing, ITIL, ITSM, Multi-Vendor, Service Integration, Service Integrator, SIAM|0 Comments

Why Your Integrator Might Be the Most Important Supplier You [...]

1109, 2025

Change Isn’t Risk – It’s the Business Growth Engine
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Change Isn’t Risk – It’s the Business Growth Engine

Uncategorized

Change Isn’t Risk – It’s the Business Growth Engine

By James|2025-09-11T08:08:44+00:0011 September 2025|Categories: Uncategorized|Tags: CAB, Change Enablement, DevOps, Digital Transformation, IT Governance, ITIL, ITSM, Risk Management|0 Comments

Introduction Change Enablement is one of the most misunderstood ITIL [...]

309, 2025

ITSM Tools vs ITSM Maturity: Buying, Implementing, and Actually Realising Value
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ITSM Tools vs ITSM Maturity: Buying, Implementing, and Actually Realising Value

Blog

ITSM Tools vs ITSM Maturity: Buying, Implementing, and Actually Realising Value

By James|2025-09-03T06:13:30+00:003 September 2025|Categories: Blog|Tags: adoption, BMC Helix, Change Management, CIO, CMDB, Freshservice, Governance, Halo ITSM, implementation, ITSM maturity, ITSM tools, Jira Service Management, Marval MSM, process improvement, RFP, ROI, SACM, Service Desk, ServiceNow, tool selection|0 Comments

Every CIO faces it: the vendor pitch that promises transformation [...]

2608, 2025

The A of SACM: Why Asset Management Breaks SAM Before It Starts
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The A of SACM: Why Asset Management Breaks SAM Before It Starts

Blog

The A of SACM: Why Asset Management Breaks SAM Before It Starts

By James|2025-08-21T12:55:00+00:0026 August 2025|Categories: Blog|Tags: Asset Management, CIO Strategy, ITIL, ITSM, SACM, SAM, Software Licensing|0 Comments

Everyone loves to talk about Software Asset Management (SAM). It’s [...]

608, 2025

CIO vs CTO: A Power Struggle or a Partnership in Waiting?
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CIO vs CTO: A Power Struggle or a Partnership in Waiting?

Blog

CIO vs CTO: A Power Struggle or a Partnership in Waiting?

By James|2025-08-06T13:51:41+00:006 August 2025|Categories: Blog|Tags: CIO, Command and Control, CTO, Digital Transformation, IT Leadership, IT Strategy, ITIL, Organisational Design, Tech Operating Models, Technology Governance|0 Comments

In a world where digital defines the battleground and agility [...]

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