BlogKat2023-07-07T09:32:39+00:00

news & blog

news & blog

309, 2025

ITSM Tools vs ITSM Maturity: Buying, Implementing, and Actually Realising Value
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ITSM Tools vs ITSM Maturity: Buying, Implementing, and Actually Realising Value

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ITSM Tools vs ITSM Maturity: Buying, Implementing, and Actually Realising Value

By James|2025-09-03T06:13:30+00:003 September 2025|Categories: Blog|Tags: adoption, BMC Helix, Change Management, CIO, CMDB, Freshservice, Governance, Halo ITSM, implementation, ITSM maturity, ITSM tools, Jira Service Management, Marval MSM, process improvement, RFP, ROI, SACM, Service Desk, ServiceNow, tool selection|0 Comments

Every CIO faces it: the vendor pitch that promises transformation [...]

2608, 2025

The A of SACM: Why Asset Management Breaks SAM Before It Starts
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The A of SACM: Why Asset Management Breaks SAM Before It Starts

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The A of SACM: Why Asset Management Breaks SAM Before It Starts

By James|2025-08-21T12:55:00+00:0026 August 2025|Categories: Blog|Tags: Asset Management, CIO Strategy, ITIL, ITSM, SACM, SAM, Software Licensing|0 Comments

Everyone loves to talk about Software Asset Management (SAM). It’s [...]

608, 2025

CIO vs CTO: A Power Struggle or a Partnership in Waiting?
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CIO vs CTO: A Power Struggle or a Partnership in Waiting?

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CIO vs CTO: A Power Struggle or a Partnership in Waiting?

By James|2025-08-06T13:51:41+00:006 August 2025|Categories: Blog|Tags: CIO, Command and Control, CTO, Digital Transformation, IT Leadership, IT Strategy, ITIL, Organisational Design, Tech Operating Models, Technology Governance|0 Comments

In a world where digital defines the battleground and agility [...]

907, 2025

Information Security Management – Why ITIL Security Practices Must Align With Business Protection
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Information Security Management – Why ITIL Security Practices Must Align With Business Protection

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Information Security Management – Why ITIL Security Practices Must Align With Business Protection

By James|2025-07-17T13:50:07+00:009 July 2025|Categories: Blog|Tags: Business Protection, Change Governance, CIO, Cybersecurity, Information Security, InfoSec, ITIL, Operational Risk, Privileged Access, Risk Management, Service Design, Supplier Security|Comments Off on Information Security Management – Why ITIL Security Practices Must Align With Business Protection

“If your security is buried in a policy document, your [...]

707, 2025

Risk Management – ITIL’s Role in Strategic IT Risk Reduction
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Risk Management – ITIL’s Role in Strategic IT Risk Reduction

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Risk Management – ITIL’s Role in Strategic IT Risk Reduction

By James|2025-07-17T13:50:12+00:007 July 2025|Categories: Blog|Tags: Change Risk, CIO Leadership, Enterprise IT, IT Governance, IT Security, ITIL, Operational Risk, Risk Management, Service Continuity, Supplier Risk, VBF|Comments Off on Risk Management – ITIL’s Role in Strategic IT Risk Reduction

ITIL Leadership Playbook – Week 8, Blog 1 “CIOs are [...]

207, 2025

Financial Management – The Most Underrated CIO Lever
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Financial Management – The Most Underrated CIO Lever

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Financial Management – The Most Underrated CIO Lever

By James|2025-07-17T13:50:17+00:002 July 2025|Categories: Blog|Tags: CIO Playbook, Cloud Spend, IT Budgeting, IT Financial Management, IT Leadership, IT Operating Model, ITIL, Service Costing, Vendor Management|Comments Off on Financial Management – The Most Underrated CIO Lever

ITIL Leadership Playbook – Week 7, Blog 2 "You don’t [...]

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