Blog2023-07-07T09:32:39+00:00

news & blog

news & blog

3006, 2025

Change Enablement – Why ITIL Must Integrate With Agile & DevOps

By |30 June 2025|Categories: Blog|Tags: , , , , , , , , , |Comments Off on Change Enablement – Why ITIL Must Integrate With Agile & DevOps

ITIL Leadership Playbook – Week 7, Blog 1 “If Change [...]

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2506, 2025

Service Level Management – SLAs Mean Nothing Without Execution

By |25 June 2025|Categories: Blog|Tags: , , , , , , , |Comments Off on Service Level Management – SLAs Mean Nothing Without Execution

TIL Leadership Playbook – Week 6, Blog 2 “Dashboards don’t [...]

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2306, 2025

The Service Desk – More Than Just a Ticketing System

By |23 June 2025|Categories: Blog|Tags: , , , , , , , , , |Comments Off on The Service Desk – More Than Just a Ticketing System

ITIL Leadership Playbook Series – Week 6, Blog 1 “If [...]

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1806, 2025

Capacity & Performance Management – Scaling IT Without Sacrificing Speed

By |18 June 2025|Categories: Blog|Tags: , , , , , , , , , , |Comments Off on Capacity & Performance Management – Scaling IT Without Sacrificing Speed

In today’s digital economy, performance isn’t a nice-to-have — it’s [...]

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1606, 2025

Availability Management – The ITIL Foundation of Business Continuity

By |16 June 2025|Categories: Blog|Tags: , , , , , , , , , , , , |Comments Off on Availability Management – The ITIL Foundation of Business Continuity

Most CIOs think availability is a tech problem. It’s not.It’s [...]

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1106, 2025

Problem Management – The Missing Link in IT Stability

By |11 June 2025|Categories: Blog|Tags: , , , , , , , , , |Comments Off on Problem Management – The Missing Link in IT Stability

Most organisations treat incidents like sparks to put out. But [...]

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