Case Study: From One Practice Review to $5M in Savings
How a Free Incident Management Assessment Uncovered Enterprise-Wide IT Gaps [...]
SIAM: The Make-or-Break of Multi-Vendor IT
Why Your Integrator Might Be the Most Important Supplier You [...]
Change Isn’t Risk – It’s the Business Growth Engine
Introduction Change Enablement is one of the most misunderstood ITIL [...]
ITSM Tools vs ITSM Maturity: Buying, Implementing, and Actually Realising Value
Every CIO faces it: the vendor pitch that promises transformation [...]
The A of SACM: Why Asset Management Breaks SAM Before It Starts
Everyone loves to talk about Software Asset Management (SAM). It’s [...]
CIO vs CTO: A Power Struggle or a Partnership in Waiting?
In a world where digital defines the battleground and agility [...]
Information Security Management – Why ITIL Security Practices Must Align With Business Protection
“If your security is buried in a policy document, your [...]
Risk Management – ITIL’s Role in Strategic IT Risk Reduction
ITIL Leadership Playbook – Week 8, Blog 1 “CIOs are [...]
Financial Management – The Most Underrated CIO Lever
ITIL Leadership Playbook – Week 7, Blog 2 "You don’t [...]
Change Enablement – Why ITIL Must Integrate With Agile & DevOps
ITIL Leadership Playbook – Week 7, Blog 1 “If Change [...]