transformation services

transformation services

Service Definition
Document

driving value

We enable our clients to achieve excellence in the delivery of their Digital Services

assessment

In-depth assessments of your IT operations against industry best practice frameworks to enable us to develop and agree the case for change and the roadmap to get there.

design

We design the digital Operating Model, shape the culture, sourcing models, tooling needs and the new more agile and flexible ways of working across the IT Organisation, then the journey to get there.

transformation

We build the necessary IT Capabilities across the lifecycle, coach the people, implement the tools and transition all to Live while promoting agility and collaboration

people

Getting your resourcing right to run or assure your IT organisation is critical. We work with you to ensure your organisation shape meets your breadth and depth requirements

Improved Customer Experience

We optimise the processes and technology to drive improved performance and quality ensuring
the customer is at the heart of what you do

velocity shift

We enable teams to optimise, remove waste and in turn, reduce time it takes to deliver and recover IT Services. Allowing a great focus on Innovation needed by product teams

automation

We utilise latest tooling and methods to automate workflows and repeat activities resulting in significantly reduced cycle times and lead time to market

cost reduction

e enable the reduction of cost by eliminating waste, optimising resourcing, Supplier enhancements and closer aligning capacity and demand.

service overview

We recognise that an IT Transformation requires significant shifts in how your organisation currently operates. We can support the changes to service, technology, capabilities and organisation; enabling your strategic goals.

We provide the specialism and experience to work alongside your organisation from strategy development through to successful delivery.

features & benefits

Strategic review, vision & strategy formation
Transformations that include
service, technology
(digital/cloud) & organisation
Current Operating Model
(COM) assessment
Target Operating Model (TOM)
design
Service & technology
roadmaps
Financial planning & modelling
Enterprise Architecture
Organisational
design/transition (TUPE),
coaching & mentoring, staff
development plans
Programme planning,
governance & reporting
Transition management &
reporting
Transformation the delivers
significant change to realise
your vision
Managed & assured transition
that meets the required quality
Effective strategies formed
Effective programme delivery
realising transformational
outcomes (time, cost, quality)
Organisation is fully engaged
with transformation and its
outcomes
Proven consultants with a
minimum 10 years experience

key considerations

key considerations

Our service considers a number of factors 

Principles

Agree the principles so that future decision making becomes easier

capability

Map the capabilities across the organisation so it is understood by all

benchmark

Benchmark quality and cost to enable success demonstration

Value

Clarify the value to ensure any changes are clear for the business outcome

blueprint

Artifact that describes the changes to service, org, people & finance

Roadmap

Journey to the desired target state showing activities needed 

people

Coaching & development plans needed to underpin the journey to target

Benefits

Activity to capture the ongoing realisation vs expected benefits

why harrison

IT consulting that isn’t scripted, templated or one we did earlier We’ve regularly experienced a hit and run culture of IT service providers that create an amazing sales experience.

Yet still, the delivery has fallen short, leaving the customer to pick up the pieces, often at a considerable cost.
At Harrison, our IT consulting is all tailored to the individual customer needs and desired outcomes. We utilise all of the best practice frameworks (ITIL, COBIT, SIAM, Prince2, Agile, etc.) across the full enterprise combining the best elements to ensure your goals and objectives are met.

Our interactions with clients embody a friendly and pragmatic ethos, centred around people. We take a holistic 360-degree approach to our work, deliberately avoiding silo thinking.
Choose Harrison for IT consulting with bespoke solutions, meticulously crafted to align with your unique business
objectives.

contact us

Please send your requirements to info@harrisonjamesit.com.
Alternatively, if you wish to discuss your requirements in more detail,
please send us the following information and we will be happy to
contact you:
1. Your organisation name
2. The name of this service
3. Your name and contact details
4. A brief description of your business situation
5. Your preferred timescales for starting the work

www.harrisonjamesit.com
+44 203 667 3666
info@harrisonjamesit.com
Guildford, United Kingdom