Information Security Management – Why ITIL Security Practices Must Align With Business Protection
“If your security is buried in a policy document, your [...]
Incident Management – Proactive, Not Reactive Leadership
Most CIOs think they’ve nailed incident management. They’ve got SLAs. [...]
ITIL Service Strategy – Making IT Investments Count
Too many IT leaders are stuck managing technology. The best [...]
ITIL Is Dead. Long Live ITIL (Execution)
🚀 ITIL Is Dead. Long Live ITIL (Execution). This is [...]
Why Do IT Transformations Fail So Often?
Transformation is a term used by many in IT [...]