OBSERVABILITY AND EVENT MANAGEMENT
ONBOARDING
SERVICES

IT TRANSFORMATION – ACCELERATED ASSESSMENT AND DESIGN

Service Definition
Document

service
description,
features and
benefits

SERVICE FEATURES:
Monitoring
Real-time Event Monitoring
Automated Incident Response
Performance Analysis
Situation Awareness
Collaboration Tools
Reporting and Analysis
Scalability
Streamlined onboarding for
Observability & Event
Management Solutions. We help
you to get efficiently setup
Observability & Event
Management Solutions
SERVICE BENEFITS:

 

Enhanced efficiency, response times,

decision-making, collaboration
Cost savings, scalability, security,
customer satisfaction.

quality
assurance and
performance
testing

Quality Assurance and Testing Offerings:

  • Test planning, execution, and automation.
  • Performance testing and optimisation.
  • Functional testing for feature validation.
  • Regression testing to ensure stability.
  • User acceptance testing for end-user satisfaction.
  • Compatibility testing across platforms and devices.
  • Security testing to identify vulnerabilities.
  • Accessibility testing for compliance and inclusivity.
  • Load testing to assess system capacity.
  • Test reporting and analysis for insights.

why harrison

IT consulting that isn’t scripted, templated or one we did earlier We’ve regularly experienced a hit and run culture of IT service providers that create an amazing sales experience.

Yet still, the delivery has fallen short, leaving the customer to pick up the pieces, often at a considerable cost.
At Harrison, our IT consulting is all tailored to the individual customer needs and desired outcomes. We utilise all of the best practice frameworks (ITIL, COBIT, SIAM, Prince2, Agile, etc.) across the full enterprise combining the best elements to ensure your goals and objectives are met.

Our interactions with clients embody a friendly and pragmatic ethos, centred around people. We take a holistic 360-degree approach to our work, deliberately avoiding silo thinking.
Choose Harrison for IT consulting with bespoke solutions, meticulously crafted to align with your unique business
objectives.

contact us

Please send your requirements to info@harrisonjamesit.com.
Alternatively, if you wish to discuss your requirements in more detail,
please send us the following information and we will be happy to
contact you:
1. Your organisation name
2. The name of this service
3. Your name and contact details
4. A brief description of your business situation
5. Your preferred timescales for starting the work

www.harrisonjamesit.com
+44 203 667 3666
info@harrisonjamesit.com
Guildford, United Kingdom