Digital Services Large

 

Service Management Design

We manage the complete design process to ensure a successful migration. We implement IT Cloud Service Management based on ITIL and ISO/IEC 20000 aimed at companies which offer IT services to a user group and want to implement the best practice standard to show their clients that they offer the highest standard of IT Service Quality in their services.

Digital ServicesService Management Design

We deliver Service Management Maturity Assessments and step change plans that enables bespoke 4 tier Service Management documentation design and implementation covering - Policy, Process, procedure, Data/MI

Service features

  • Service strategy
  • Service design
  • Service transition
  • Service operation
  • Continual service improvement

Service benefits

  • Improved business relationship, aligned prioritys, business and technology focused
  • Services designed to be both fit for purpose and use
  • More change can be achieved, faster, cheaper, with less risk
  • Reduction in incidents and problems, as IT staff become proactive
  • Create agility through improved quality and reliability of critical IT

 

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